Great plans and strategies finally boil down good execution. Strategic goals have to finally come down to a balanced performance scorecard that percolates down to tangible objectives and measures for individuals. Unclear operational objectives in individual minds lead to uneven results at all levels.
How? Break down the corporate balanced score card goals down to specific operational objectives and measures to individuals. Document these by setting the objectives right in the begining of the period, and at the end of the period evaluate every one. The appraisal can be self appraised, supervisor appraised and if you are advanced may be even a 360 degree one. But the process is important. It sets expectations, evaluates fairly and keeps a track record. It shows results and it is something every professional organization cannot live without.
Practical problem: How does one keep track of the objectives and measures of all employees, set them, get the results, obtain the comments and the ratings, and maintain a history of them.
Regular Solution: Store the results in your HR application.
World Class Solution : Serve your appraisals through a self service/ employee portal where the appraisal is routed to individuals and their supervisors. Each person fills in the appraisals based on the roles and the routing, completes the process. HR only needs to initiate the process and the rest gets done automatically.
Is it affordable? World class routing based self service appraisals are very expensive. We at K-Serve have been working on it for years so that finally Self Service based appraisal is no longer exotic - its the regular thing to do and it is affordable.
Visit us at http://www.blogger.com/www.KServe.net to know more.
